Release Notes for the Customer Self Service eCommerce Platform

Selling gift cards and digital products that are delivered by email? We have streamlined the 'Click and Collect - Delivered by Email' mode so the entire process is seamless, from product listing to order checkout to delivery. Simply turn on 'email delivery' for the product.  

Click and collect locations have been enhanced so that delivery locations can include distribution warehouses in addition to stores and store warehouses. This flexibility caters for businesses with distribution warehouses in a particular area and want to specify order dispatch from such locations. 

If your site charges credit card fees, you can now set rate overrides for nominated Roles and/or Users for account payments.   

We have enhanced CSS's internal credit card verification functionality. Instead of a double charge option, a single charge method now defaults. And pending orders can now be integrated to your ERP before the verification process begins.   

For websites using eWAY, a Customer account can now add and manage a credit card as a 'token payment' in the "Customer Self Service eCommerce Platform". We've integrated this feature for online account payments so your Customers can select this stored credit card when paying invoices. Convenient and secure as card details do not have to be re-entered each time! The stored credit card can also be used to maintain a charge authority against the Customer, e.g., to settle outstanding amounts in your ERP. Please consult with Commerce Vision to explore this option.  

For Click and Collect pickup orders, you can now choose to only charge a deposit (set as a percentage of the order total) on the order total and have the customer pay the balance when picking up. 

The "Customer Self Service eCommerce Platform" now supports eWAY's Secure Fields and Responsive Shared Page payment processing methods. These updated methods offer security enhancements for credit card processing. 

A user group member can now generate updated reports designated to the group whenever they wish via the Dashboard. AND if the report is enabled for subscription, the user can schedule the system to automatically rerun and email updates to select recipients (including customers) daily, weekly or monthly.  Handy for providing updates on stock, sales, payments, etc.  

We have enhanced the Search functionality on your site so you can set it to include static (content) pages in search results. Handy if you want publicly-accessible content such as product guides, blogs/articles and firmware upgrades to be findable.  

The 'Give customers a discounted price for a set number (Y) of a product when they buy a set number (X) of this or another product' has been tweaked so that it can be used with Product Variants.  

The latest API version (V2) by payment provider - Zip, is now available. V2 does away with the need to choose between displaying ZipMoney and ZipPay branding assets on your site, Instead, one single 'zip' logo and associated tag lines and links now cover both of Zip's payment options and others added in the future. Configuring V2 has been integrated and streamlined in the CMS, making it a quick and easy process.   

When a customer uses PayPal to check out, the preferred shipping address in PayPal is automatically used as the delivery address for the order. We have updated the address validation check so that addresses in non-delivery countries will be declined by the system and the customer will be informed in the checkout page.

The Dispute Invoices feature allows Customer Users to query outstanding invoices in their Customer account. This provides an easy trackable way for your users to raise an issue against an unpaid invoice. 

How many of your customers don't checkout immediately once they reach cart? Or need a record of items for their manager? Give your users the option to have a record of their cart's contents before purchasing. The Add an Export to Excel button allows users to have their cart contents emailed to them in an Excel file. The out-of-the-box solution provides a default Excel template that can include a product image. 

Worried about scraping bots, unwanted visitors or content stealing? The Honeypot and Suspicious Activity Report features provides ways to help monitor your website against content scraping and suspicious activities.  

The WYSISWYG ('What You See Is What You Get') HTML editor has been updated. It now includes a number of new features that should make your text creation and editing even better! You can edit in full screen and directly insert special characters, as well as take advantage of a host of styling and formatting buttons and options in the toolbar.

Online Discounts allow promotional price breaks to apply to targeted products to encourage or reward volume purchases. Set higher discounts for higher quantities! It is easy for your customers since promotion codes do not need to be entered. Discounts will automatically be calculated and flagged in the shopping cart.     

Two additional product promo codes are now available out-of-the-box.  With the first, when customers buy a number of specific products, they get the lowest priced one for free. With the second, give them a special set price when they buy certain products together.     

CMS 1.21.01 now offers support for the implementation of Microsoft Azure AD as a single sign on solution.

Does your site offer products on a subscription basis? Such products could be digital items such as e-magazines, database resources and software applications. (But they could potentially also be physical products.) What is important is that when your customer purchases a Subscription Product, they are buying access to it for a subscription period (time frame). The Subscription Products feature manages products that are sold on a subscription basis.

Two-factor authentication (2FA) is now available for CMS User logins. This adds as an extra layer of security to protect your data and website by ensuring the person logging in is the owner of the account. When active, users must enter their password and verify the login through a PIN (passcode) provided by an app on their personal device.

The Global setting when set in the Overrides window was not being saved. This has been corrected.

An incorrect warning message displayed when one JS file was being edited by multiple users.  This has been fixed.

Publish and Revert actions were not being logged in the Audit logged. They are now logged.

Previously, there was no way to ensure a multiple Customer User could only view a banner when in a specific Customer account. A toggle has been added in Banner Maintenance to accommodate this need.

Provision has been added to Standing Order settings to allow the user to change the edit the number of days before sending for the Standing Order Email Due Days email.