eWAY is a payment gateway for credit card payments over a secure connection. It conforms to PCI DSS (Payment Card Industry Data Security Standard).
The Customer Self Service eCommerce Platform supports the current eWAY API methods:
To use the new eWAY methods, websites must be on version 4.23+. |
The two older (deprecated) methods are also supported:
For more information on eWAY's payment solutions, refer to their website.
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Credit card payment using eWAY is processed through the following steps. Commerce Vision never handles or even sees credit card information at any point in the process.
They select credit card as their payment option.
What they see depends on the method used on your site:
If Secure Fields is in use, the user will see the credit card form with input fields securely hosted by eWAY. 4. They enter their card details and submit their order. 5. Commerce Vision does the preliminary setup and checks to ensure the order is valid for submission and payment information is set up, request an Access Code for the transaction from eWAY over a secure connection. 6. We post/submit the page (including the credit card information and the Access Code) directly to eWAY's servers. | If Responsive Shared Page is in use, no form is displayed. 4. Instead, when the buyer clicks 'Process Payment', the system passes the user and transaction details to eWAY to generate a Responsive Shared Page URL with a popup form for entering card information. This form is entirely hosted by eWAY. 5. They enter their card details and submit their order. 6. We request the results from eWAY using the Access Code. |
7. For both methods, eWAY processes the payment and then redirects the user to our return page, which finalises the order and triggers the appropriate Success or Fail page to be displayed. |
If your site uses eWAY to process credit cards, this message appears in the 'Payment' panel of the Checkout page under the Credit Card tab. It includes the eWAY method active on your site.
When setting eWAY up on your site, Commerce Vision will configure method selected for your website. However, note that you can change the method yourself. Note - if you change methods, the relevant new API key need to be generated.
- In the CMS, navigate to Settings → Feature Management → Payment & Checkout.
- If not enabled, toggle on Payment Provider.
- Click Configure.
- In Provider Selection, select the eWAY method required.
- Click Save or Save and Exit.
You can also select the payment option in Settings → Settings → Orders → Credit Cards. In the 'C/Card Payment Provider' field, select the eWAY method required. |
When using eWAY Responsive Shared Page:
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Both these methods use eWAY's Transparent Redirect solution. They are deprecated but are still available in the CSS.
To setup eWay Rapid API Version 1.1:
- Login as an Administrator
- Go to the Settings page
- Select the Orders tab
- Select the Credit Cards sub-tab
- Configure the following settings:
- C/Card Payment Provider: select eway rapid api
- Credit Card Capture Customer ID: enter your Customer ID (provided by eWAY)
- Retain Payment Provider Customer ID Token: check the box for customers to be able to choose whether their information will be stored in eWAY and be available in future payments checks
eWay Billing Country: enter the relevant 2 letter country code, e.g., 'au' for Australia, 'nz' for New Zealand. A full list of available codes can be found here.
The code must be entered in all lowercase letters.
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