Customer Self Service allows for a confirmation email to be sent to customers upon submission of new orders. 

Step-by-step guide

To Enable Order Confirmation Emails: 

  1. Login as an Administrator.
  2. Navigate to 'Settings - Notifications'.
  3. Locate the field labelled 'Send Order Confirmation to Customer'.
  4. Assign a value via the drop-down list:

 

 

Once Order Confirmation Emails have been enabled, email templates can be assigned at the system and/or role levels. Please refer to How do I set up a template based email confirmation? for a guide on setting up these templates.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.