Overview
The process
- A customer visits your website and makes a purchase, paying by credit card.
- Customer Self Service (CSS) includes the user's name, address, and email address in the data sent to eWay as part of the transaction.
- eWay flags the transaction as potentially fraudulent, and returns a response message containing a fraud code (F-XXXX).
- CSS integrates this response message to PRONTO as a sales order note line (one note line per each fraud response message).
- An alert email is then sent to your nominated eCommerce team member.
- The order is put on hold for you to action.
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Minimum Version Requirements | |
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Prerequisites | |
Self Configurable | |
Business Function | |
BPD Only? | |
B2B/B2C/Both | |
Ballpark Hours From CV (if opting for CV to complete self config component) | |
Ballpark Hours From CV (in addition to any self config required) | |
Third Party Costs | |
CMS Category |
Related help
Content by Label | ||||||
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