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Wrong credit card attemptCredit Card Retry Threshold |
Overview
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Accessing credit card with wrong information or from a stolen card may risk the business revenue, but worry no more because BPD websites are now updated with a security purchase session by adding a threshold limit from multiple invalid attempts and will lock the transaction temporarily which will reduce the risk of charge-back especially from a brute force transaction from a stolen credit card. |
What it looks like
1.The first unsuccessful attempt error will display from the first fraud credit card transaction.
2. A second unsuccessful attempt will display an error message of attempt count and locked time-out for 5 minutes.
Image 1: An error message of failed 2 transactions after payment
Image 2: Error message from payment section on the new transaction within 5 minutes lock time-out.
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Dealing with credit card fraud is time consuming and costly for businesses. Stolen card numbers and fraudulent transactions result in payment disputes from the genuine card owner and loss of revenue to the business involved. We've developed new functionality allowing you to limit the number of failed payment attempts on an order. Users making failed payments will be locked out from any further attempts for a set period of time. Once the lockout period expires, the user can retry their card payment. |
What it looks like
In the scenario below, we've set the retry threshold to 2 attempts, and the lockout period has been set to 5 minutes.
These values are customisable according to your business needs.
1. On checkout, the first failed payment will display the standard error notification.
2. The second unsuccessful payment attempt will display a different notification. The error includes the number of failed payment attempts, and advises of the lockout period.
3. If the user empties their cart and tries to checkout with a new order during the lockout period, they will still be prevented from making a card payment attempt.
Once the lockout period has expired, the user is again permitted to checkout with a credit card.
Additional Information
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| If you'd like to take advantage of this credit card fraud protection feature for your own site, please contact our Support Team. |
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| Minimum Version Requirements |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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