Overview

On occasion, Administrators may want to remove a user from the database completely. This is done either in Website User Maintenance in the CMS or on the website in User Maintenance.

Step-by-step guide

Delate a user in th CMS

To delete a Website User in the CMS:

Delete a user in User Maintenance

1. As Website Administrator, go to Accounts → User Maintenance (zUsers.aspx).
   
   
2. Use the Search tool to find the user account.
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3. Click the radio button next to user account.
   
   
4. On the user details page,, click Delete.
   
   
   

5. To confirm deletion, click Yes.
   
   

   A user with active orders cannot be deleted. To check active orders, go to Order Tracking for the user and check for active orders submitted by the user.

   
   

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