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SEARCH ANALYTICS: Capture and analyse the interaction users are having with your site in real-time:
Answer these questions instantly with a quick glance at the Search Analytics Dashboard. |
You have a stack of notebook computers that no one is buying. You can't understand why. The product page is eye-catching: the product description is crisp, the colours are bright, the images clear and robust. It isn't until you implement Commerce Vision's Search Analytics that you realise people are not making it to the notebook product's page. They are searching for "note book", not notebook. Solution: Add a Query Translation to the term "note book" to direct potential buyers to your notebooks. |
Add the steps involved:
1. We have added a new permission to the Administrator role: SearchAnalytics.
2. If you were logged into the CMS during the upgrade, you will need to log out and log in to effect the permission features.
3. In your CMS, navigate to Search Analytics → Dashboard.
4. The initial view displays search analytics for the current day (midnight to current time).
5. What am I looking at here?
Feature Default Value Description Words mean nothing to me... Timespan 1 Day The period in which you want to display the search analytics.
Other options:
- 7 Days
- 30 Days
- Custom.
When you choose custom, use the calendar from and to dates to set your time range.
Calendars Current day When you select a start date using the calendar, the end date will automatically adjust based on the Timespan value. For instance, if we have Timespan set to 7 Days and select 3/12/2019 as the start date, then the system will automatically set the end date to 9/12/2019.
To set a display period other than 1 Day, 7 Days, or 30 Days, select the Custom Timespan, then set your start and end dates using the calendar.
Timespan Arrows Click the left or right arrows to move back and forth by the Timespan period.
For instance, if the Timespan is set to 7 days and you are viewing data for the week 7/12/2019 to 13/12/2019, then when you click the right arrow ( > ), the system will skip to the next week, displaying analytical data for the 7 days between 14/12/2019 and 20/12/2019.
Horizontal Axis Hourly from midnight The horizontal axis displays the timespan values and changes depending on the Timespan value selected.
When timespan = 1 Day, the horizontal axis displays every hour from midnight until the current hour.
Legend Total Searches
'No Result' Searches
Click Through
Conversions
Total Searches and 'No Result' searches correspond to the purple and red lines respectively that intersect the Click Through and Conversions value bars.
Toggle each value off/on to hide or show that feature on the graph.
Y-Axis Searches The Y-axis measures the Total Searches and 'No Result' Searches data.
Untick Total Searches (purple dash in the legend) and notice the y-axis values adjust to that of the 'No Results' Searches data.
'No Results' Searches measures the number of times a user typed in a search term that yielded no results.
Tick Total Searches and untick 'No Results' Searches.
Notice how the y-axis figures change.
Total Searches measures the all searches users entered irrespective of their success.
Top Search Grids Highest # Searches Click any of the headings in the Search Grids to sort the data by that parameter.
The system will display an up or down blue arrow next to the column heading for which the data is sorted.
Top Searches More... Click the More... indicator to display more information on customer's search terms.
Similar to the Top Searches grid, you can click on any of the headings to sort the data.
| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Instructions for carrying Excerpts through from this page to the Feature List Article Page: Add macro / Multiexcerpt (or copy and existing excerpt and edit) or (Copy existing page and place content into existing excerpt macros) On Features List page: Click in the Cell to be populated / add macro / Multiexcerpt Include / Select the Article page and the excerpt (or copy another feature line and edit the 'Article page' source. |
