If a customer satisfies the criteria for multiple Whole Order Discounts, the system will only apply one. First it will look for an explicit Customer Code match, and if there is none (i.e. wildcards in use), it will proceed to the Company Mask and then to Industry Sub Group.
Example - in the screenshot above, Customer 'ABC' has a 3% discount configured. Customer ABC is also part of the '555' Company Mask group, which has a 4% discount configured for all customers.
In this scenario, only the 3% discount would be applied, as it has been defined specifically for that customer and would be the first discount identified by the system. |