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Excerpt

It is now increasingly popular for visitors to your site to be able to search for find static content such as SEO metadata and articles product guides, how-to articles and blogs on a selling site. For example, you can make searchable how products are used, through articles, blogs, videos and pictures. A customer could search for How about firmware upgrades for the smart device they purchased from you. ? We have widened the search functionality to include Product Search functionality so that such static content can be included in search results.



Table of Contents

How does Static Content Search work?

When 'Static Content Search' is set to be includedselected, the search engine will index publicly accessible page content for the Search facility.

Step-by-step guide

Follow these steps to configure the Content Search functionality for your site:.

1. Turn on Content Search

  1. To turn on this feature, go to Settings → Feature Management → Content

  2. Locate Toggle on Content Search and click Configure.
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  3. Toggle on Enable Content Search Feature.
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  4. In Page Content Reindex Task Start Date, set the schedule to a few minutes in the future, and click Save and Exit.

2. Configure Indexing Settings

  1. In CMS, navigate to Advanced Settings →Settings → Lucene Search Settings.

  2. Select the Index Settings tab.

  3. To enable indexing, tick the Enabled checkbox.



  4. Tick Perform Partial Word Searches.

  5. Select the Search Type: 'Matching Terms'.



  6. To save the settings, click Update.

  7. Click the Indexing tab.

  8. To initiate re-indexing of the content of all pages, click the Reindex Page Content button.

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3.

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Set Product Search widget to include content pages

The Product Search widget, which provides the search facility on on your site, needs to be reconfigured set to include static content. 

  1. Navigate to Content → Page & Templates → Theme Layout.

  2. Click the Theme Layout option.

  3. Locate the Product Search widget and click Edit. In our example, the Product Search widget is under Zone:HeaderColumn2.
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  4. Locate Static Content Search and select 'Include Static Content Search'. (Note - if you are creating a search for content pages only, then select 'Static Content Search Only'.)
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  5. If you want to limit the number of results returned for content pages, scroll down to 'Limit the Product and Static Content Result Returned?' and ensure it is toggled on. In 'Static Content Search Result to Display', enter the maximum number of results to appear. If there are more results than the maximum number, the customer can click on button 'View More Pages' will appear for the customer to view more results
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  6. If 'Show Product Suggestions' is on, click on the Titles tab and change the search results headings as required.
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  7. Click Save and if your site is in Page Preview mode, click Publish to effect the changes on your site.

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4. Customise the Page Content Search Result template (optional)

Customise the zero results returned message in the Page Content Search Result TemplateYou can edit message that is displayed if a search yields no results.

  1. Navigate to Content → Page & Templates → Other Page & Templates.
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  2. Click Edit for the Page Content Search Result widget.
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  3. Click the Notification tab and type in your new edit the message. 
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  4. Click Save, and if you have your site set to Page Preview, then click Publish to effect the changes.

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5. Configure the Product List Title widget

  1. Navigate to Content → Page & Templates → Products → Product List.

  2. The Product List Title widget should be at the top of the Product List page. Click Edit.

  3. The Static Web Pages Found Message displays text relating to search results for content pages. In the default message '{0} web page(s) found with contents related to your search', '{0}' is the number of pages found.
    Change the message to suit the tone of your business if required. 


  4. Click Save at the bottom of the page. If your site is set to 'Page Preview', click Publish to effect the changes on your site.

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6. Turn off 'Direct Product Display' 

Product Search can be set so that if the search finds only one product, the system will automatically redirect to its product page. This feature should be turned off for searches that include Content Pages. To ensure it is off: 

  1. Navigate to SettingsSettings.
  2. Under the 'General' tab, find 'Allow Redirect To ProdView For Single SearchResult' and make sure it is not checked.
  3. If it is checked, uncheck it and click Update.

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7. Test the reconfigured search for content

  1. Perform a search to see what results are returned. You should be able to see the message from the Product List Title widget in the results display.


    If you search returns no results, ensure your "no results" message from the Product Search widget's notification tab is displayed.
  2. If we click on the Search Suggestions message highlighted in red in the image from Step 1, the system will bring up a list of pages in our site that contain the keyword.



  3. If we search for a partial word that is not in a title, the system will also return results.
  4. If you hit return on the Search Suggestions instead of clicking the "n web pages found" message, then the system will return a list of web pages that contain the keyword and a list of products that match it. In this example, 1 web page and no products match the keyword. 
  5. You can click on the web page results to display the static content.

  6. If your keyword matches products and static content, then searching and pressing return will give the following results. In our example, we have Product Suggestions turned on in the Product Search widget, so the product search returned product names that are spelled similarly to our keyword.

Additional Information

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MultiExcerptNameAdditional Info

Make sure you enable Partial Word Search in your Lucene Search Indexing so your customers don't have to know the exact name of your static content to find it.

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Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.14.00


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs

Content other than Products and Categories


Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


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MultiExcerptNameBusiness Function

Searching


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

Both


Ballpark Hours From CV (if opting for CV to complete self config component)


Multiexcerpt
MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support


Ballpark Hours From CV (in addition to any self config required)


Multiexcerpt
MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs

N/A


CMS Category


Multiexcerpt
MultiExcerptNameCMS Category

Advanced Settings Lucene



Related help

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "product-search" and type = "page" and space = "KB"
labelsnew ver41400

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Multiexcerpt
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MultiExcerptNameFeatures List Headers

Macro Instructions for carrying Article Information through to Feature List

Minimum

Version

Requirements

BPD

ONLY


Business Function

CMS Category

B2B
B2C

BOTH

Feature

Feature Description

(Written for our customers and can be pasted into comms sent to them)

Additional info

Pre-Reqs/
Gotchas

Self Configurable

Ballpark Hours
From CV

(if opting for CV to complete self config component)

Ballpark Hours
From CV

(in addition to any self config required)

Third Party Costs

Instructions for carrying Excerpts through from this page to the Feature List

Article Page:

Add macro  / Multiexcerpt (or copy and existing excerpt and edit) or (Copy existing page and place content into existing excerpt macros)

On Features List page:

Click in the Cell to be populated  / add macro /  Multiexcerpt Include / Select the Article page and the excerpt (or copy another feature line and edit the 'Article page' source.

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