Page History

...

Table of Contents

Overview

When Customer Payment Token is switched on for your site, an appropriate Customer account user can add a single credit card to be stored by eWAY for future use. eWAY issues a Token ID, which is stored in your eWAY account. This token allows your site to recharge the card without a user having to re-enter card details each time. In CSS, token payment can be enabled for settling account invoices. If this option is selected to pay an invoice, your site's billing platform submits the token payment request to eWAY, and eWAY uses the stored card details to complete the transaction.

...

Step-by-step

1. Enable Customer Payment Token Management

1. In the CMS, navigate to Settings → Feature Management → Payment & Checkout.
   
   
2. Toggle on Customer Payment Token Management.
   
   
   
3. Click Configure.
   
   
4. In the 'Customer Payment Token Management Settings' screen, configure settings for the feature.
   
   Enable Customer Payment Token Management: Toggle ON
   Require Credit Card Holder Title in Token Management: (optional but recommended). Toggle ON if the user must enter a title for the credit card holder, e.g., Mr, Ms, Mrs, etc. eWay requires titles to be included in credit card details. If this is disabled, the system will use 'Mr' as a placeholder default. 
   Token Customer Reminder Days Before Credit Card Expiry: (optional) If you want the system to email the Customer to remind them their stored credit card is approaching its expiry date, enter the number of days before the expiry date to send the notification. If more than one  number is entered, separate each one with a comma.
   Credit Card Expiry Notification Email Send Time: If the expiry date notification is used, enter a time for the email to be sent.
   
   
5. To save the settings and close the screen, click Save and Exit. The feature is now enabled. Depending on role, a user of a Customer account will see the 'Customer Payment Token Management' in their Dashboard menu. 
   

2. Configure the Customer Payment Token Management Template and Widget

This template and widget allows you to edit various displayed text and items for Customer users of this feature, including text for Terms and Conditions of use the customer has to agree to. 

1. In the CMS, navigate to Content → Pages & Templates.
   
   
2.  Find the Customer Payment Token Management Template and click Edit.
   
   
3. Click Edit for the 'Customer Payment Token Management' widget.
   
   
4. Edit each field as you require. Click here to view the help page for this widget.
   
   
5. Once you have finished editing the widget, click Publish to effect the changes on your website.  

3. Viewing Customer Tokens and payment history in eWAY

You can log in to your eWAY account to manage existing Customer tokens and view payment activity for a Customer Token. For more information, refer to eWAY Token Payments on the eWAY website.

Your Customer and

...

Customer Token Payments

Add a Credit Card in Payment Token Management

Each Customer (Code) is limited to one token (one credit card) per Customer Code. They add a credit card in the 'Customer Payment Token Management' screen (Dashboard → Customer Payment Token Management). Before the Customer can add a card, they must agree to the Terms and Conditions, which is added in the Customer Payment Token Management Widget. 

Once a card has been added successfully added, its details (with credit card number masked) are displayed on the screen. The Customer can replace it with another card by clicking the 'Updateupdate' button, or delete it.

 

...

...