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Overview

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Have you ever been shopping online and seen "People who bought X also bought Y"? A great way to personalise your customer's experience

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is to offer them relevant product suggestions.

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Easily automate this with Wisdom of the Crowd

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Wisdom of the Crowd was written to help automate the display of related products.

The program, in conjunction with the Cross Sell / Up Sell widget, will suggest products to your customers based on the common

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behaviours of other users.

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How it works

  • If product X is often purchased with product Y, then X will be displayed by the widget when Y is being viewed (and vice versa). 

  • The logic can be configured to suit your volume. For example, if product X is purchased on the same order as product Y more than 10 times in a 30 day period, that will trigger the automatic link as a related product.

  • It cleverly taps into your PRONTO data, meaning it will also pick up non-eCommerce sales, such as POS transactions. Let your website serve your customers using that goldmine of sales rep knowledge.

  • You can still set up your own related products in the CMS; Wisdom of the Crowd generates additional suggestions to complement your own cross & up selling.

 




Tip

Interested in taking advantage of Wisdom of the Crowd? Get in touch with our Customer Success Team to enquire!

 

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Additional Information


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Wisdom of the Crowd


Ballpark Hours From CV (if opting for CV to complete self config component)
Minimum Version Requirements


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MultiExcerptNameMinimum Version Requirements

**.**.**


Prerequisites


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Self Configurable


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No


Business Function


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MultiExcerptNameBusiness Function
Behaviour & Personalisation

Website User Experience


BPD Only?


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MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


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Both

Ballpark Hours From CV (if opting for CV to complete self config component)
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Contact CV Support

Ballpark Hours From CV (in addition to any self config required)

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MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support


Third Party Costs


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n/a

CMS Category

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Related help 

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