Overview
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Product Tokens are used in templates to display calculations from the business logic of Customer Self Service. |
Note |
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Available from 2014R1 Service Pack 1 |
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The 'Resource Tool' allows you to determine what the possible tokens to use for Product are.
For an explanation of all tokens see Product Tokens list.
Step-by-step guide
To Determine All of the Resources Available for a Product:
- Login as an Administrator.
- Navigate to 'Preferences' --> 'System Preferences' (/zPrefs.aspx).
- Click the 'Tools' tab.
- Click the 'Resource Enquiry' tab.
- Click the 'Product' tab.
- Enter the following information:
- the Customer Code you wish to test
- the Role you wish to test
- the Product Code you wish to test
- Click the 'Enquire' button, and the system will perform the check for the parameters specified.
- The checks performed are listed.
- Checks that have passed are shaded green.
- Checks that have not passed are shaded red, and will include an explanation of why the check did not pass.
- If any check has failed and displayed red, some action will need to be taken to make the product available for the customer.
- Click the 'Details' link on any of the check results to see a full description of the check performed and its results.
- If all of the checks passed you will also get information on all of the possible resources available for that product, to that user, on that role.
Info | ||
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Customer Exists |
Note |
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Available from 2014R1 Service Pack 1 or upon upgrade request. |
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