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1. Enable Google Analytics version

1. In the CMS, go to: Settings → Settings → Systems → Analytics.
   
   
2. With Analytics enabled on your site, click Configureg.
   
   
3. In Analytics Feature Settings, toggle ON Enable Analytics.
   
   
4. In Analytics Version, select 'UA' or 'GA4'.  
   
   
5. In Google Tag Manager ID, enter the ID from your Google account. 
   
   
6. When the ID is entered, check one or more areas of your site to use with Analytics.
    
7. Click Save. The Google Analytics settings will be displayed for configuring. 

2. Configure Google Analytics Settings

1. In Google Tag Manager ID, enter the ID from your Google account. 
   
   
2. Once you enter the Tag Manager ID, you can select to include:
   
   Digital Remarketing - contact with past visitors of your site
   Enhanced eCommerce - measurement of user interactions with products on your site, including: product impressions, product clicks, viewing product details, etc
   Enhanced Rich Snippet - visual enhancement of search results
   
   As each option is selected, its relevant fields are displayed below. 
   
   
3. Click Save or Save & Exit.

3. Create a template (optional)

This is not necessary as there is a default template that you can use. It is called CV_OpeningBodyTemplate. This template contains the following: 

<!-- Google Tag Manager -->
<noscript><iframe src="//www.googletagmanager.com/ns.html?id={0}" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});
var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';
j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','{0}');</script>
<!-- End Google Tag Manager -->

4. Set templates

There are two templates that you can set:

• Global - one for all users.
• Role-based - one for users in specific roles.

The default template is called CV_OpeningBodyTemplate.

Global

To use the tag manager for all users, go to the default templates admin page. Set the Opening Body Template to the default template or another template you created.

Role-based

To use the tag manager for users in specific roles, go to the role management admin page (see Templates tab). Set the Opening Body Template to the default template or another template you created.

Digital Remarketing

Remarketing is the practice of advertising to past visitors of your website. advertises to user types on your website based on their behavior on your site. When users fit the behavioral profile for an user type, e.g., purchaser, they are added to that audience and can see ads related to that behavior. You can create events to capture user behaviours If users leave your site without making a purchase, remarketing can help you reconnect by displaying relevant ads during their subsequent web browsing or searching. BPD Remarketing data is pushed on every page of as they continue to browse or search the internet.

See: Remarketing on Google site 

of your website: past visitors and purchasers.  

Remarketing data is pushed on every page of the website. Properties and their possible values are detailed below. 

{
    "event": "remarketing",
	"ecomm_pagetype": "home",
	"ecomm_prodid": ["ProductCode", "ProductCode"] or "ProductCode",
	"ecomm_totalvalue": "99.99",
	"google_conversion_value": "99.99"
}

Enhanced Ecommerce

Enhanced Ecommerce is additional functionality for Google Analytics. It allows richer data to be gathered beyond the standard Ecommerce ecommerce transactional information gathered at the Order Confirmation step. Enhanced Ecommerce ecommerce data provides a more nuanced view of user behaviour, such as content engagement, product views, and cart actions. 

BPD Enhanced Ecommerce ecommerce data is pushed for nearly every event type on the website. The data objects are outlined below, including properties and their possible values, are outlined below. 

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ecomimpressions ecomimpressions

Product Impressions

Product Impression data is pushed when a product list is displayed. For example, a page of search results, products in a category, or a user's favourites.

List Types

List types being used for product impressions, product clicks and add to cart tracking

{
	"event": "enhancedEcomm",
	"event_type": "impression",
	"ecommerce": {
		"currencyCode": "AUD",
		"impressions": [
		{
			"name": "Product Description",
			"id": "ProductCode",
			"list": "list name",
			"category": "/first level/second level/third level",
			"brand": "brand name",
			"position": 1,
			"price": "99.99"
		}
		]
	}
}

{
	"event": "enhancedEcomm",
	"event_type": "impression",
	"ecommerce": {
		"currencyCode": "AUD",
		"detail": {
			"actionField": {
				"list": "list name"
			},
			"products": [
			{
				"name": "Product Description",
				"id": "ProductCode",
				"category": "/first level/second level/third level",
				"brand": "brand name",
				"price": "99.99"
			}
			]
		}
	}
}

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ecomclicks ecomclicks

Product Clicks

Product Click data is pushed on any click of a product link. For example, a product on a page of search results, or a product on the user's favourites list.

{
	"event": "productClick",
	"ecommerce": {
		"click": {
			"actionField": {
				"list": "list name"
			},
			"products": [
			{
				"name": "Product Description",
				"id": "ProductCode",
				"category": "/first level/second level/third level",
				"brand": "brand name",
				"price": "99.99",
				"position": 1
			}
			]
		}
	}
}

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ecomuser ecomuser

User Details

User Detail data is pushed on every page of the site.  There is the option to push data for logged in users only.

• 'User_ID' = the user's unique identifier (database field = user.userid ) 

{
	"User_ID": "unique user id"
}

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ecomquestion ecomquestion

Questionnaire

Questionnaire data is only pushed for non-widget-based questionnaires.

Since the URL does not change post submission, a virtual URL is pushed. (In contrast, widget-based questionnaires have a URL redirect post submission.)

{
	"virtualURL": "thank you URL"
}

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ecomcheckout ecomcheckout

Checkout Steps & Options

Steps - pushed as the user progresses through the various steps of the checkout process.

{
	"event": "checkout",
	"event_type": "checkout",
	"ecommerce": {
		"checkout": {
			"actionField": {
				"step": 1
			},
			"products": [
			{
				"name": "Product Description",
				"id": "ProductCode",
				"category": "/first level/second level/third level",
				"brand": "brand name",
				"price": "99.99"
			}
			]
		}
	}
}

Options - pushed whenever the Checkout Step value (detailed above) is either 3 or 4. 

{
	"event": "checkoutOption",
	"event_type": "checkout",
	"ecommerce": {
		"checkout_option": {
			"actionField": {
				"step": 4,
				"option": "BPAY"
			}
		}
	}
}

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ecomtrans ecomtrans

Transactions

Product Transaction data is pushed on successful submission of an order. 

Measure a purchase by sending a purchase event with one or more items defined with the relevant fields.

{
	"event": "enhancedEcommpayment",
	"event_type": "payment",
	"ecommerce": {
		"purchase": {
			"actionField": {
				"id": 100000000,
				"revenue": 99.99,
				"tax": 9.99,
				"shipping": 10.00
			}
		},
		"products": [
		{
			"item_name": "Product Description",
			"item_id": "ProductCode",
			"item_category": "/first level/second level/third level",
			"price": "99.99"
		}
		]
	}
}

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ecomlogin ecomlogin

Login Success

Login Success data is pushed on any successful login.  

• The 'event' always = "login"

• The 'widgetName' = that of the widget used to initiate the login 

{
	"event": "login",
	"widgetName": "widget-name"
}

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ecomlogout ecomlogout

Logout Success

Logout Success data is pushed on any successful logout.  

• The 'event' always = "logout"

• The 'widgetName' = that of the widget used to initiate the logout 

{
	"event": "logout",
	"widgetName": "widget-name"
}

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ecomaddtocart ecomaddtocart

Add to Cart

Add To Cart data is pushed every time a user successfully adds a product to their cart. 

{
	"event": "addToCart",
	"ecommerce": {
		"currencyCode": "AUD",
		"add": {
			"products": [
			{
				"name": "Product Description",
				"id": "ProductCode",
				"category": "/first level/second level/third level",
				"quantity": 1,
				"brand": "brand name",
				"price": "99.99"
			}
			]
		}
	},
	"pageType": "Product List",
	"list": "Product List"
}

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ecomremovefromcart ecomremovefromcart

Remove from Cart

Remove From Cart data is pushed whenever a product is successfully removed from the user's cart.

NOTE - This can be a whole line deletion, or a decrease in quantity. Both actions are sent as 'Remove From Cart' data.

 {
	"event": "removeFromCart",
	"ecommerce": {
		"currencyCode": "AUD",
		"remove": {
			"products": [
			{
				"name": "Product Description",
				"id": "ProductCode",
				"category": "/first level/second level/third level",
				"quantity": 1,
				"price": "99.99"
			}
			]
		}
	}
}

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ecomcartupdate ecomcartupdate

Cart Updated

Cart Updates will push the relevant Add or Remove data when product quantities are changed:

• Quantity increase triggers an "addToCart" data push

• Quantity decrease triggers a "removeFromCart" data push

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ecompromo ecompromo

Promotion Codes

The following data is automatically pushed in relation to Promotion Codes: 

• success adding a promo code ('validPromoCode')

• failure adding a promo code ('invalidPromoCode')

• removal of a promo code ('removedPromoCode')

The event type and the promotion code is the only data sent in these instances.

{
	"event": "validPromoCode",
	"promoCode": "XXXX"
}

{
	"event": "removedPromoCode",
	"promoCode": "XXXX"
}

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ecomvieworder ecomvieworder

View Order

View Order data is pushed when an order is viewed on the Order History / tracking page. The relevant sales order number is sent in this instance.

{
	"virtualURL": "/TrackOrder/ViewOrder/Order Number"
}

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ecomviewtemplate ecomviewtemplate

View Template

View Template data is pushed when a saved template is viewed on the Order Templates page. The template name is sent in this instance.

{
	"virtualURL": "/OrderTemplates/Template Name"
}

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extend extend

Extending or Overriding Pushed Data

It is possible to push additional data or to override Commerce Vision's out-of-the-box inclusions. For assistance with this, please contact a Commerce Vision Consultant. 

CV internal use:

1. Determine the type of additional data required to push:

   • User

   • Product

   • Order

     
     

2. Include the new data by adding the field to the relevant JSON field group. 

   Data Type	Dictionary Table	JSON Field Group
   User	Primary Table: User Additional Tables: Role Customer	SiteTrackerUserData(or SiteTrackerUserData_RoleNamefor role-specific changes)
   Product	Product	SiteTrackerProductData (or SiteTrackerProductData_RoleNamefor role-specific changes)
   Order	Primary Table: ProntoSalesOrder Additional Tables: ProntoSalesOrderLine Product	SiteTrackerOrderData(or SiteTrackerOrderData_RoleNamefor role-specific changes)

   
   

3. Finally, construct the tracking code per the format below.

   • First parameter is the data to manipulate (e.g. "userDetail" in sample code)

   • Second parameter is the type of manipulation:

     • extend

     • override

   • The third parameter is the function that will perform the manipulation (e.g. "EmailAddress: data.EmailAddress" in sample code)

     • The data is the raw data that can be used for manipulation (and includes the additional data from the JSON field groups described above) 
       
       

       Code Block
       title Sample Data Extension code
       $.cv.css.tracker.track("userDetail", "extend", function(data) { return { EmailAddress: data.EmailAddress }; });

       
       

Possible extension methods:

• userDetail

• pageType (this is for Digital Remarketing)

• productImpressions

• productClick

• questionnaire

• checkout

• checkoutOption

• transactionProducts

• loginSuccess

• logoutSuccess

• addToCart

• removeFromCart

• promoCodes

• viewOrder

• viewTemplate

Related help