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Excerpt
For businesses that handle warranty claims, the process has traditionally been manual and full of paperwork. But not anymore - BPD websites now offer the ability to enter warranty claims, integrating them to your ERP as returns or credit requests.

You can specify the reasons a user might submit a claim, and determine whether they can have replacement parts sent to 3rd party addresses. You can also require supporting invoice numbers for any warranty reason, with or without validation.

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