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The Customer Self Service eCommerce Platform allows implementation of Click and Collect solutions where orders are Delivery solutions in which orders can be dispatched from non-store locations such as store warehouses and/or distribution warehouses, e.g., as a business preference, stock availability reasons, etc. The system can be set up so product availability calculations and dispatch rules include such locations or even default to them for certain stores., can be implemented for your site. 

Use of Store WarehousesWarehouses 

Suppose a business has stores and store warehouses and wants shipping to default from the store warehouse when a Website User selects a certain Store. Dispatch from store warehouses has been implemented and enabled for their site. In Store Locator, the store warehouse has been set for the Store. As a resultIn this case, product availability displayed for delivery will be based on stock levels at the store warehouse rather than the store. Order details will include this warehouse's code as the dispatch location.  

Use of Distribution Warehouses

Suppose a business has stores, store warehouses and also regional distribution warehouses and wants shipping to default from the distribution warehouse when a Website User selects a certain Store. Distribution warehouses as alternative dispatch locations have been implemented and enabled for their site. In Store Locator, the distribution warehouse code has been set for the Store. As a resultIn this case, product availability displayed for delivery will be based on stock levels at the distribution warehouse rather than the store or store warehouse.  Order details will include this warehouse's code as the dispatch location. Notes - availability Availability rules ensure that (i) if the business uses store warehouses as well and a User does not select a preferred store, delivery availability will be based on the default store warehouse set against the Customer code; (ii) if a User selects a store and no distribution warehouse has been set for the store, the default dispatch location based on the Customer code will be used.    

Dispatch options involving warehouses require customisation and implementation by Commerce Vision. The inclusion Inclusion of distribution warehouses is available for sites on versions 4.24+.