Setting | Description | Notes |
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Enable Returns | Toggles the functionality on and off. You can leave it turned off until you've configured all settings as required. | This setting can be overridden at the Role level, meaning you can make the functionality available for B2C users, but not B2B (for example). |
Only One Return Per Order | If enabled, a user who has submitted a return for one part of an order will not be able to go back and submit a return for subsequent items on the same order. | This setting can be overridden at the Role level, meaning you can make the functionality available for B2C users, but not B2B (for example). |
Enable Returns for Orders with Charge Lines |
Enable Return Order Confirmation Emails |
Enable Returns For Kits |
Search Returns Label |
Statuses of Returned Orders |
Statuses of Returnable Orders |
Maximum Returns Time Frame |
Low Value Order Amount |
Disable Returns for Orders With Customer Prefixes | Advanced setting, used only in custom implementations. |
Disable Returns for Orders With Service Branches | Advanced setting, used only in custom implementations. |
Status of Submitted Return Orders |
Status of Submitted Low Value Return Orders |
Returnable Order Confirmation Status |
Returnable Order Confirmation Low Value Status |
Default Warehouse Code for Low Value Return Orders |
Default Order Type for Return Orders |
Return Information Widget Field Group |
Return Information Widget Resalable Field Name |