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Widget Use

Where product Returns functionality is in use, renders messages to the user on the confirmation page to advise that their return is in progress + next steps.


Example of Widget Use

Following is an example of the widget in use:


Where can the Widget be placed?

The widget can be used in the following templates:

  • Return Confirmation Page Template


Widget Options

OptionUseCommentsAvailable from Version
DescriptionA short description of the widget's use.We recommend this field be updated so the widget's purpose is clear at a glance from the template page.All
LayerThe layer the widget is valid for.

The layering technology allows for the content to be shown to specific audiences.

This is handy if the content is only valid for a certain type of user, or if the same widget is required for more than one audience, but different configuration is needed.

The widget can be added to the zone more than once and the layer feature can determine which audience can see each widget. 

Return Success MessageThe message displayed when the user's return has been successfully submitted.

Default is: Return sent for approval.

Return Details MessageThe message displayed to advise the user of their return status and details.Default is: Your return is now in the process of being approved. The details of your return are displayed below.4.05
Normal Return MessageThe message displayed to advise the user to expect further info via email.Default is: You will receive a return authorization (RA) number and courier label (applicable only if courier is CP and AP) via email.4.05
Low Value Return MessageThe message displayed for low value returns, advising the user to keep the stock and await a credit.Default is: Pickup is not necessary (keep the item) and credit will appear on your account in 14 days.4.05



Other Widgets