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Overview
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| MultiExcerptName | Feature Overview |
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Online retailers experience 3x as many returns as brick and mortar stores, and the processing of these returns is a costly overhead for most businesses. Being able to accept and track returns online can streamline the process for both you and the customer.
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| MultiExcerptName | Feature Overview |
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The Online Returns feature has a range of settings and options available out of the box. This enables You can configure the process to be configured to fit your business rules. Online returns are also integrated back to your ERP so they can be managed as part of your normal returns process. |
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Additional Information
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| Online returns are integrated back to your ERP so they can be managed as part of your normal returns process. |
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| hidden | true |
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| MultiExcerptName | Feature Title |
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Online Returns |
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| Minimum Version Requirements |
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| MultiExcerptName | Minimum Version Requirements |
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| 4.05.05 |
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| Prerequisites |
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| - Integrator version 4.69.02
- proledb upgrade also required
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| Self Configurable |
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| MultiExcerptName | Self Configurable |
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| No |
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| Business Function |
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| MultiExcerptName | Business Function |
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| AdministrationOrders |
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| BPD Only? | |
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| B2B/B2C/Both |
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| MultiExcerptName | B2B/B2C/Both |
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| Both |
| Ballpark Hours From CV (if opting for CV to complete self config component) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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Contact Commerce Vision |
| Ballpark Hours From CV (in addition to any self config required) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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Contact Commerce Vision |
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| Third Party Costs |
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| MultiExcerptName | Third Party Costs |
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| MultiExcerptName | CMS Category |
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| Ordersn/a
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| CMS Category | |
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Related help
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| showLabels | false |
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| max | 10 |
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| showSpace | false |
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| excludeCurrent | true |
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| cql | label = "orders" |
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