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CV Connect is the documentation portal for Commerce Vision's Customer Self Service eCommerce Platform, a fully integrated B2B and B2C eCommerce Platform.

Customer Self Service eCommerce Platform's deep ERP integration supports complex business processes like pricing logic, stock security, and PunchOut capability.

To find out more, please visit our main website: 


Getting Started

New to our eCommerce Platform or just looking to expand your knowledge?

How-to Guides

Looking to complete a task? Check out our step-by-step guides.

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Features Reference List

Trying to achieve a business objective?

We have compiled a reference guide centring on how our Customer Self Service helps you achieve your business objectives. You can quickly filter to find feature overviews  . Each overview is linked to more detailed knowledge base articles so that you can drill down for more information.  Click here to access

Frequently Asked Questions

Why is my CMS login asking me for a PIN?  

We have enforced two-factor authorisation for CMS logins. Here's the guide to 2FA.

Why are stats from the Google Analytics Report different from those in my Commerce Vision Report?

Ever wonder about the differences in the two reports for your site traffic stats? Here's the answer.

Quick Help Videos

Sometimes it's just easier to SHOW something rather than try to explain it!  We take you through some of our more frequently-asked questions with quick 2 minute 'How-tos'.

Find them here

Release Notes

Enhancements and Fixes

  • Latest release notes: Summer '22 Release (4.31); CMS 1.22.
  • Go to Release Notes
  • Search for earlier versions or your site's version, e.g., 4.23: 

Recently Added or Updated Pages

Want more?

You can get Knowledge Base updates as they are posted. Click at the top right of this page and select 'Watch all content in this space'.  

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