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titleIs this feature disabled?


This feature needs to be switched on for your site by Commerce Vision. 

Overview

The Product Restrictions feature enables product availability rules based on specific bill-to/customer accounts to be configured online rather than integrated from the ERP.  It allows control of product or product group access on your website. Use this feature to set rules for a few products or more extensively, e.g., to mirror account-based only catalogues or products that have various price levels.


A rule either includes or excludes one or more products based on entering:

  • product codes

  • partial product codes plus a wildcard charater (*'?') for multiple products (masking)

  • product/stock groups codes 

  • warehouse (stock location) codes.

Rules can be manually entered or bulk imported.

When a product is excluded for a customer account, it will not be displayed on your website for the account's users.

TIP - This feature comes with the Product Restriction Enquiry tool. Use this to check whether a product is currently available or restricted for a customer account. 


Warning
titleFor Pronto users

This feature provides an online-controlled function equivalent to Stock Security. If your site integrates to the Pronto ERP, you can choose either integration (product rules controlled by Pronto and integrated to your website) or online (set by Product Restrictions). 





Panel

On this page:

Table of Contents



Step-by-step guide


1. Enable Product Restrictions

  1. In the CMS, go to SettingsSettingsFeature Management Products & Categories.

  2. Ensure Product Restrictions is enabled.



  3. When enabled, check that Product Restrictions and Product Enquiry items appear on the Products & Categories menu.


2. Add/Edit/

edit

Delete a product rule (manually)

Info

The Product Cache must be cleared after editng or adding a restriction. See: Clear Cache 


  1. Go to Products & CategoriesProduct Restrictions.

  2. Existing rules are listed by account code and restriction type. You can edit products in a rule or delete the whole rule. 


  3. To add a new restriction, click Add New Restriction.

  4. In Select Restriction Type, select what the rule applies to:

    1. Product - one or more products or product masks
    2. Group - one or more categories or stock groups
    3. Warehouse - one or more warehouses (stock locations)
      Image Modified
    • Product (individual items)
      • Product Inclusion (SI) Can be used together with GI but not with SE and GE restrictions.  This rule will need to be incorporated into the logic of this functionality.
      • Product Exclusion (SE) Can be used together with GE but not with SI and GI restrictions.  This rule will need to be incorporated into the logic of this functionality.
      • Product Inclusion, based on specific customer (SY)
      • Product Mask (SM)
    • Group (grouped items)
      • Group Inclusion (GI) Can be used together with SI but not with SE and GE restrictions.  This rule will need to be incorporated into the logic of this functionality.
      • Group Exclusion (GE) Can be used together with SE but not with SI and GI restrictions.  This rule will need to be incorporated into the logic of this functionality.
      • Group Inclusion, based on specific customer (GY)
      • Group Mask (GM)
    • Warehouse 
      • Warehouse Exclusion. (WE)

Product-based rules

  • Product Exclusion - the bill-to/customer account will not be able to view the product codes added
  • Customer Product Inclusion - 
  • Customer Product Exclusion -
  • Product Mask Inclusion - 
    1. Select a rule. (See Product Restriction Rules.)


    Anchor
    rules
    rules
    Product Restriction Rules

    NOTE - Exclusion rules have priority over inclusion rules. Example: If a product is added to both an inclusion and exclusion rule, the exclusion rule will apply. 

    Rule TypeRuleGuidelines
    ProductProduct Inclusion (SI)

    Rule set for a customer will allow customer to access only:

    • products included in this rule
    • products included in other inclusion rules for the customer

    This rule does not affect other customers' access to the product(s).


    Customer Product Inclusion(SY)

    Rule set for a customer will allow only this customer access to:

    • products included in this rule

    This rule does affect other customers' access to the product(s). To provide another customer with access to products in this rule, add an inclusion rule for that customer


    Product Exclusion (SE)

    Rule set for a customer will restrict only this customer from:

    • products included in this rule

    This rule does not affect other customers' access to the product(s).


    Customer Product Exclusion (

    Rule set for a customer will disallow only this customer access to:

    • products included in this rule

    Product Mask Inclusion (SM)


    Add a '?' as a wildcard to include only the product codes that fit the wildcard mask for the customer account. E.g., if we enter a CV2?

    Group
    -based rules
    Group Inclusion
    -
    (GI)

    Group Exclusion
    -
    (GE)
    Customer


    Group Inclusion

    -
  • Customer Group Exclusion - 
  • Group Mask Inclusion - 
    Image Removed
  • Warehouse-based rules

    • Warehouse

    Image Removed

    Image Removed

    , based on specific customer (GY)



    Group Exclusion, based on specific customer (G?)

    Group Mask (GM)


    WarehouseWarehouse Exclusion (WE)

    This rule disallows the customer access to:

    • products or stock groups from this warehouse.

    This rule does not affect other customers.




    Additional Information


    Multiexcerpt
    hiddentrue
    MultiExcerptNameFeature Title

    Product Restrictions



    Minimum Version Requirements


    Multiexcerpt
    MultiExcerptNameMinimum Version Requirements

    4.37.00


    Prerequisites


    Multiexcerpt
    MultiExcerptNamePre reqs



    Self Configurable


    Multiexcerpt
    MultiExcerptNameSelf Configurable

    Yes


    Business Function


    Multiexcerpt
    MultiExcerptNameBusiness Function

    Products & Categories


    BPD Only?


    Multiexcerpt
    MultiExcerptNameBPD Only

    Yes


    B2B/B2C/Both


    Multiexcerpt
    MultiExcerptNameB2B/B2C/Both

    Both


    Third Party Costs


    Multiexcerpt
    MultiExcerptNameThird Party Costs

    n/a



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