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Why should any testing be done?
Each A new version of the Customer Self Service application is either a service pack (which will only contain fixes) or a new version (which will contain fixed and new features). Commerce Vision staff will let you know whether it is a new release or a service pack.
Any changes can offer you various fixes as well as new features, but any change to a software application has carries the risk that it might introduce of introducing new issues or change changing the way a current feature works.
Commerce Vision does performs testing of new releases, but every site has a multitude of different uniquely configured settings and can may be using very different features of the software. It is always important to test key elements of the application to ensure the operate correctly in your environment.Prior to any upgrade, testing should be undertaken in the Stage environment to ensure that the application still behaves as expected during normal use.
But where to begin?
What should be tested?
The items that need to be tested depend on the functionality that is deployed in your implementation of CSS. Following is a guide to various items that should be tested. This is a guide only and customers should form their own test plan.functionality to test depends on the particular CSS features implemented on your website. For example, you don't need to test Order Approvals if your site is purely B2C and doesn't currently use that feature. However, if you have custom functionality or business-critical ordering workflows, you should certainly make sure they're included in your test plan!
You are invited to download our suggested Upgrade Test Plan here.
Below is a list of standard functions that should be tested. Please be advised that this information is a guide only.
B2C Sites
- Searching for products
- Drilling down to the full product view page
- Using the product/category menu to browse through categories and see products in each category
- Adding products to the cart
- Registering new user
- Logging in as existing user
- Meta Data filtering (if in use)
- Cart
- Checkout
- Payments
- Order Tracking
- Integration of order to ERP
- Integration of cash receipt to ERP
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