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Excerpt
hiddentrue

Enabled staff to support buyers as they transition to becoming self-serve eCommerce platform users

Help

your

staff be the bridge

customers

need to become self serve. Drive behaviour change by allowing staff to impersonate and build orders for customers. Once the order is ready your staff can trigger an email to the customer letting them know their order is ready for checkout. Administrators have full control of who can and can’t check out an order, so only real customers can complete the process.

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 Benefits:

  • Easy: Let customer’s first experience on your ecomm platform be smooth, building their confidence

  • Effective: Drive customers to becoming self serve

Info

See: User Impersonationto leave their payment details and have their invoices paid automatically

Get more payments collected on time with our auto invoice payment collection feature. Let buyers set and forget their invoice payments, and build a workflow that suits your terms and conditions. Control who can opt-out on their own, and what the terms and conditions are before auto collection is enabled.

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 Benefits:

  • Save Time: Save time chasing down overdue invoices

  • Effective: build certainty around invoice payment regularity


Info

See: Customer Payment token