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- A product in the cart is out of stock. A 'Show Alternates' prompt appears under the product information.
- On click of 'Show Alternates', a modal window opens and alternate products are presented in grid format.
- User selects an alternative option via the 'Substitute' button.
- The out of stock product is removed and the alternate is added to cart in its place.
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| Info |
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| This functionality is available in CSS versions 3.79 and later. |
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Step-by-step guide
To configure Alternate Product Substitution functionality:
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| Minimum Version Requirements | | Multiexcerpt |
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| MultiExcerptName | Minimum Version Requirements |
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| **03.**79.**00 |
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| Prerequisites | |
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| Self Configurable | | Multiexcerpt |
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| MultiExcerptName | Self Configurable |
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| Yes |
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| Business Function | | Multiexcerpt |
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| MultiExcerptName | Business Function |
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| ProductsBehaviour & Personalisation |
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| BPD Only? | |
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| B2B/B2C/Both | | Multiexcerpt |
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| MultiExcerptName | B2B/B2C/Both |
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| B2B / B2C / Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Contact CV Support |
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| Ballpark Hours From CV (in addition to any self config required) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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| Contact CV Support |
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| Third Party Costs | | Multiexcerpt |
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| MultiExcerptName | Third Party Costs |
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| $ -n/a
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| CMS Category | | Multiexcerpt |
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| MultiExcerptName | CMS Category |
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| CMS Category |
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