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But what about users who don't order via your website? There will always be customers who prefer to chat to their Sales Rep and order with them, or those users who need to speak to a Customer Service advisor before placing an order over the phone. Good news - as long as the email address is stored in PRONTO, those customers can receive the same Order Confirmation and Shipped emails as your web users!
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Please contact Commerce Vision for advice before configuring this feature in your Stage site. We can help ensure that no emails are sent to real customers during testing. |
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