This feature can be used to only prevent allow users from logging into the website from a designated IP address
Step-by-step guide
- Login to Customer Self Service as an administrator
Depending on how your site is configured, you may have access to any of the the two User Maintenance pages, the older zUser.aspx page or the alternative UserMaintenance.aspx page. Navigate to whichever one is available to you.
- For the zUsers.aspx page, in the list of fields in the section below where you make the user record selection there should appear the setting 'Restricted IP Address'.
- For the other user maintenance page, UserMaintenance.aspx where when you have searched / selected a user in the 'Search' tab and then choose to view /edit that user's details in the 'User' tab.
- With the user selected, click the 'Modify' button and enter the desired IP 4 address e.g. 162.3.367.25 then click 'Ok' to save.
- The next time the user attempts to login they will only be granted access if their originating IP 4 address matches the one entered.
- A blank or empty value means that no restriction is applied.
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