Customer Self Service offers an administration tool that allows for a customer code, product code, and quantity to be entered and the full price calculation logic be be shown. This comes in handy if there is a price discrepancy between PRONTO your ERP System and the website.
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The first step to check pricing between PRONTO your ERP System and the website is to enter a sales order in PRONTO your ERP System for the exact same combination as what is being tested on the website. This way, the correct price will be compared. |
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