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  1. Login with an account that has access to the role you created the menu item for
  2. Choose the new page from the menu or go to this page: CustPaymentStatusRecheck.aspx

To set up a new menu item see How do I set up a new menu item?

The page will list any outstanding eWay customer payment records. You can click the "Retry Payment Finalization" button to re-try determination as to whether the payment was or was not successfully processed by eWay, or whether the status has not been able to be determined (i.e. if the eWay payment service is still down)

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