Page History

...

1. Advise your software vendors of your intention to upgrade
   1. Contact PRONTO and CommerceVision and discuss your intention to upgrade your software. CommerceVision will be able to advise immediately if you require a CSS upgrade
      
      
2. Develop your project plan, schedule and timeline
   1. As per your internal business process, document your how you intend to manage the software upgrade. Include human resources, timeframes and dependencies.
      
      
3. Communicate your project plan with your software suppliers
   
   1. Circulate your project plan with your software suppliers - Commerce Vision will also require a single point of contact to liaise with during the project life cycle
   2. This will be the official starting point of your project. CommerceVision will create a support call and request that you raise a purchase order for the CommerceVision Commerce Vision services
      
      
4. Hardware Architecture
   
   1. If you are planning to install new hardware for PRONTO or the CommerceVision Commerce Vision integrator, CommerceVision Commerce Vision will need to be provided the new connection details and I.P. addresses
   2. Ensure that CommerceVision Commerce Vision can access the new hardware. Has PRONTO set up commvisi with the correct permissions to access the custom dictionary?
      
      
5. Commence upgrade process
   
   1. CommerceVision Commerce Vision will upgrade your stage site to the required version
   2. CommerceVision Commerce Vision will connect configure your stage environment with your stage PRONTO and re-sync the data and settings to confirm that the end to end integration is workinworking
      
      
6. Begin Testing
   
   1. Begin your regression testing and user acceptance testing
   2. Report issues and bugs to your software vendors
   3. Repeat testing process
      
      
7. Sign off testing regression and user acceptance testing
   
   1. When all of the issues have been resolved and you have completed your testing, you can advise CommerceVision Commerce Vision that you are ready to upgrade your Live environment to the same version
      
      
8. Migration/Go Live with new versions version of softwarePRONTO
   
   1. As per your project plan, your software vendors PRONTO can now migrate your software you to the new versionsversion
   2. Commerce Vision make any setting changes to the application and integrator as required
   3. Monitor the software and advise your vendors if there are any issues to be resolved
      
      
9. Carry out any decommissioning work of old software
   
   1. If required, undertake any decommissioning work and complete any paper work
      
      
10. Business as usual
    
    1. Continue to use your E-Commerce solution and train your staff in the use of the software 

...