Many text prompts in on standard pages can be changed by defining resources in the CMS. This allows customers to customise messages that appear on the website. Customer Self Service uses a function called "resources" to define messages. These can easily be changed by the system administrator.
Step-by-step guide
- To know if a message is customised using a resource, search for the text in the resource maintenance page:
- Login
...
- in as
...
- an Administrator.
...
- Navigate to 'Content' --> 'Resource Manager' (call Commerce Vision if this is not set up on your admin menu)
- Search for the
...
- required text.
- If you find it
...
- , then it is a resource that can be customised
...
- .
- Click 'Modify' to edit the text in the resource value.
...
- Click 'OK' to save.
- Navigate to 'Settings' --> 'Dictionary' --> 'Refresh Cache' to force the change into the application's cache.
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