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CSS now supports the use of an eWAY's Token Payment to maintain a credit card authority against a Customer (Customer Code). This stored . Token Payments are great for Customer convenience. They won't need to re-enter card details each time the card is used. The saved credit card can be used to pay accounts against the Customeras a payment solution for Customer invoices on your site. |
Overview
When Customer Payment Token is enabled switched on for your site, a an appropriate Customer account user can add a single credit card to be stored by eWAY for future use. eWAY will issue issues a Token ID for the card. This Token ID , which is stored in your eWAY account and associated with the Customer (code). The Customer can use this as a payment option for account payments. This token allows your site to recharge the card without a user having to re-enter card details each time. In CSS, token payment can be enabled for settling account invoices. If this option is usedselected to pay an invoice, your site's billing platform submits a the token payment request to eWAY, and eWAY uses the stored card details to complete the transaction.
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1. Enable Customer Payment Token Management
- In the CMS, navigate to Settings → Feature Management → Payment & Checkout.
- Toggle on Customer Payment Token Management.
- Click Configure.
- In the 'Customer Payment Token Management Settings' screen, configure settings for the feature.
Enable Customer Payment Token Management: Toggle ON
Require Credit Card Holder Title in Token Management: (optional but recommended). Toggle ON if the user must enter a title for the credit card holder, e.g., Mr, Ms, Mrs, etc. eWay requires titles to be included in credit card details. If this is disabled, the system will use 'Mr' as a placeholder default.
Token Customer Reminder Days Before Credit Card Expiry: (optional) If you want the system to email the Customer to remind them their stored credit card is approaching its expiry date, enter the number of days before the expiry date to send the notification. If more than one number is entered, separate each one with a comma.
Credit Card Expiry Notification Email Send Time: If the expiry date notification is used, enter a time for the email to be sent.- To save the settings and close the screen, click Save and Exit. The feature is now enabled. A registered user associated to Depending on role, a user of a Customer account will see the 'Customer Payment Token Management' in their Dashboard menu.
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- In the CMS, navigate to Content → Pages & Templates.
- Find the Customer Payment Token Management Template and click Edit.
- Click Edit for the 'Customer Payment Token Management' widget.
- Edit each field as you require. Click here to view help for this widget.
- Once you have finished editing the widget, click Publish to effect the changes on your website.
3. Viewing Customer Tokens and
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payment history in eWAY
You can log in to your eWAY account to manage existing Customer tokens and view any purchasing payment activity against for a Customer Token. For more information, refer to eWAY Token Payments on the eWAY website.
Your Customer and
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the use of Customer
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Token Payments
Add a Credit Card in Payment Token Management
Each Customer is limited to one token (one credit card) . The credit card is added through per Customer Code. They add a credit card in the 'Customer Payment Token Management' screen (Dashboard → Customer Payment Token Management).
Once a card is has been successfully added, its details (with credit card number masked) are displayed on the screen. The Customer can replace it with another card by clicking 'Update' or delete it.
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If you have access to your site's eWAY's account, you will be able to see your Customer's token in 'Token Payments'. |
Pay Account Invoice with Customer Payment Token Credit Card
Once a customer has added a Payment Token credit cardToken Payment in the system, it can be used to pay outstanding invoices on their account. During the account payment process, an option box will ask the user if they want to use the saved credit card. They can select Yes to continue or No.
The If the user selects Yes, the credit card fields will be pre-filled with the card details (with the numbers masked). Your customer simply has to click Process Payment.
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If payment is successful, the payment confirmation page provides details of the payment. You can check the transaction This transaction will appear in your eWAY account as a token payment.
payment confirmation on your site
| the Token Payment transaction in your eWAY account
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