...
- In CMS, navigate to Settings → Feature Management → Payment & Checkout.
- Toggle on Credit Card Verification and click Configure.
- In the Credit Card Verification page, toggle on Enable Credit Card Verification.
- Accept the default values or change them to match your business requirements.
...
An override allows you to specify an exception to a global setting for a certain feature. For Credit Card Verification settings, overrides are set at the role level. If an override is available for a feature, the Overrides button appears.
...
For instance, you may want to restrict Business2Business customers to two verification attempts and allow everyone else the default value of three.
To add an override,
- Click the
the Add Override button.
- In the Role dropdown list, select the role.
- In Override Value, add the override value.
- Click Confirm to save your changes. You will see that the number of overrides for the feature has increased by one.
- To save your changes, click Save or Save and Exit.
...
After an order is submitted, in the Order Confirmation page, the customer will see a message about the verification process and how to complete it. The message also appears in an 'Order Pending' email to the customer.
|
|
This message is customised in the Order Confirmation Message widget. To edit it,
...
When Credit Card Verification is turned on, the menu item Orders → Credit Card Verification appears in the CMS. Click on it to view the list of orders flagged for verification and their current statuses.
Orders have one of three statuses:
...
To view an order's details including the Split Charge or Short Charge amounts, click on More Info.
Resend credit card verification email to Customer
...