Page History

Overview

Example scenarios

1. Online 
   1. A new user registers on your website. 
   2. If their default role matches your User Debtor criteria, a new PRONTO account is automatically created. 
   3. The web user logs in and updates their details (billing address, phone number). 
   4. On integration, the PRONTO record is also updated. 
   5. The web user enters one of your physical store locations and makes a purchase. 
   6. At the point of sale, their email address is queried and the transaction is linked to their PRONTO customer account, ensuring order history data is complete.
   7. The web user logs in and navigates to the Order History page. 
   8. All orders, both online and in store, are visible in the user's history. 
       
2. In Store
   1. A new customer enters your retail location and makes a purchase. 
   2. At the point of sale, a new PRONTO account is created.
   3. On integration, a linked web user is also created. 
   4. Your new customer is sent an email advising them of their login details.
   5. The customer logs in and can now: 
      1. update contact and delivery information 
      2. view Order History
      3. purchase online   
          

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Due to complex field mappings between PRONTO and the website, it is not advisable to self-implement this functionality. If you're interested in User Debtor Integration for your site, please contact Commerce Vision for guidance. 

Additional Information

Related

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