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The process goes something like this:

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Approval modes

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  1. In the CMS, navigate to 'Settings' → 'Settings'.
  2. Select the 'Orders' tab.
  3. Select the 'Restrictions and Charges' sub-tab.
  4. Find the checkbox labelled 'Use Advanced Order Approval' and ensure it's unticked. If it displays as a dropdown on your site, simply set it to 'Approval By User'. 
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  5. Click the 'Update' button at the bottom of the page to save changes.

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If you'd like to use Mode 3 approvals, see our articles on Advanced Order Approval - Types and Approval Groups to determine the best set-up for your customers. Due to complexity, you may require some consultation with us to determine the best route.

Feel free to contact us for assistance!




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