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Overview 

Customer Self Service (CSS) , new Users can allows for new users to be created either using the via the administration user interface, or via CSV import. This  This page covers the basic set-up of new Usersusers via the admin interface

OverviewEach user:

  • Each User is assigned a unique login (normally in the form of an email address).
  • Each User must be associated with an ERP Debtor Code.
  • A User can have access to many Debtor Codes, or be associated with just one.
    • i.e. A branch manager will access one code, a national manager will access all codes, etc (can be configured as wildcards).
  • Each User must be assigned a Role (or even multiple Roles).
  • Each User can have various settings applied (Order dollar limits, who approves orders, etc).

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Field NameDescription
First NameThe Useruser's first name.
SurnameThe Useruser's surname.
User Email AddressThe Useruser's email address. This will also be the Useruser's login/ID.
Deactivate User AccountWhen ticked, disables the Useruser's account. Deactivated Users users cannot log in.
PasswordThe Useruser's initial password.
Confirm PasswordThe Useruser's initial password (repeated).
Initial Role After LoginThe role the User user will operate on once they have successfully logged in.
Order LimitThe upper limit dollar amount the User user is permitted to order.
Orders Approved ByWhen the User user places orders exceeding their Order Limit, this is the User user who should approve those orders.
Account AdministratorWhen ticked, grants access to 'Advanced/Extra User Maintenance' on the Administrator's role. Account Administrators are able to set up and maintain other Usersusers.

 

To edit or delete a User user after initial set-up, navigate to 'Accounts' --> 'User Maintenance' (/zUsers.aspx). 

 

Info

There is a system setting to toggle whether a confirmation is requested when deleting a Useruser. This setting is called 'Show Confirm On Grid Delete/Remove' and is found under the 'General' Tab in 'Settings' (/zSettings.aspx).

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