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- In the CMS, navigate to Settings → Feature Management → User.
- Ensure User Accounts is enabled, then click Configure.
- 'Scroll down to the B2C Registration Verification' section.
- To enable the registration verification option for all B2C Users, toggle on ON Enable B2C Registration Verification. (Note: you can set a Role as an Override for this setting if you prefer.)
- If you want the user User to be notified their account is active after verification, toggle on ON Enable Send User Notification Email. (Note: you can set a Role as an Override for this setting if you prefer.)
- In Email Timeout (Minutes), enter the amount of time (in minutes) the user User has to click on the link after receipt of the verification email before it expires.
- Do you want a particular staff member to be alerted when a user User registers on your site? If you do, enter the email address in Notification Email Address. TIP - this option can be useful if a user User registers and does not activate their account.
- Do you want notification emails to the user User to be sent from a particular email address? If you do, enter the email address in From Email Address. If left blank, the default send email address in the system will be used.
Add any overrides required. (See help on Overrides. (Note: you can set a Role as an Override for this setting if you prefer.)- To save your settings, click Save or Save & Exit.
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- B2C Registration Verification Notification Email - this template contains text for the alert email sent to the nominated staff member when a user registers (if an email address is entered in step 7 of the configuration procedure).
B2C Registration Verification Notification Widget - B2C Registration Verification Required Email - this template contains text for the email sent to the user once they click Submit. It contains the verification link the user must click on to activate their account.
B2C Registration Verification Required widgetWidget - B2C Registration Verification User Notification Email - this template contains text for the email sent to the user once they have registered (if step 5 in the configuration procedure is enabled).
B2C Registration Verification User Notification widgetWidget
Each template contains an email content widget that provides the text for emails sent during the Registration Verification process. Click on the link to each widget for further help in customising each email message.
Registration verification from the
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User's perspective
- When the user User submits the registration form, they are alerted on your site that a verification email has been sent.
- The email they receive contains a link to verify and activate their account.
(i) If the user User clicks on the link before it expires, they are taken to your site where a message confirms successful verification.
Their account is now activated and they can now login to their account.
(ii) If the link has expired when the user User clicks on it, they will be alerted that they need to generate another verification email by clicking on the provided link.
They are taken Clicking on the link will take them to a page where they can then enter their email address and submit a request for another verification email.
Once submitted, a message confirms that the verification email has been sent.
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