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  1. In the CMS, hover over the Person IconImage Removed Image Added icon on the top right corner of the screen.

  2. In the menu displayed, select Manage Account.
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  3. In the Manage Account screen, click the Two-Factor Authentication Setup button.  
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  4. In the Setup Two-Factor Authentication screen, you will see a generated 'Manual Entry Key' and a 'QR Code'. 


  5. In your authenticating device, open the authenticator app and either scan the QR Code or type in the Manual Entry Key. NOTE - if the 'Manual Entry Key' option is used, ensure 'Time-Based' is selected if you are asked to select a 'Type of Key' option.
  6. The Authenticator app will generate a PIN. Enter this PIN in Verify Setup by Entering Authenticator App PIN.

  7. Click Verify and Save. If the PIN is valid, setup is successful and you will be logged into CMS. NOTE - A popup error message will display if the PIN is invalid.  

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To change the CMS password,

  1. While logged into CMS, hover over the Person IconImage Removed Image Added icon on the top right corner of the screen.

  2. In the menu displayed, select Manage Account.
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  3. In the 'Change Password' panel, enter the Current/New Password details. 
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  4. In Two-Factor Authentication Required, enter a valid PIN obtained from the authenticator app.

  5. Click Change Password.

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CMS Administrators can make two-factor authentication mandatory (forced) for Users. Forced authentication must be enabled for each User individually as the global setting is OFF. 


To enable two-factor authentication for a User,

  1. Navigate to Users → CMS Users.

  2. Use the User Search tool to find the User and click Edit. 

  3. Scroll down to the Two-Factor Authentication (2FA) section.

  4. Toggle ON Override Forced Global Two Factor State2FA Configuration.
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  5. Once Override Forced Global Two Factor State2FA Configuration is on, the User Specific Override toggle Enable 2FA Configuration for User toggle will display. Toggle this ON. 
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  6. To save the setting, click Save & Exit.


Note
titleDisabling forced authentication

Administrators can disable forced authentication for a User by toggling OFF Override Forced Global Two Factor State and User Specific Override Global 2FA Configuration and Enable 2FA Configuration for User and saving the change. However, if the User has set up a current authentication, the system will not permit disabling of the feature until the authentication has been cleared (reset).  

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  1. Navigate to Users → CMS Users.

  2. Use the User Search tool to find the specific User and click Edit.

  3. Scroll down to the Two-Factor Authentication (2FA) section.

  4. When a User has a current authentication set up, the Reset Two-Factor Authentication for User button will appear. 
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  5. Click the Reset Two-Factor Authentication for User button. 
  6. In the Reset Two-Factor Authentication popup, click OK to confirm you want to delete the current authentication.    

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