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Most site administrators will already be receiving an 'Order Placed' email which is generated when the order has been submitted online. Receiving a copy of the 'Order Confirmation' email is a popular option because the template contains information such as the Debtor Code and and ERP Sales Order Number.
The email confirmation copy is enabled at the Role level.
Step-by-step guide
To Enable 'Order Confirmation' Email Copies:
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If the 'Role Details' tab does not contain the field you require, it can be added via the 'Field Groups' maintenance function. Please contact Commerce Vision Support for assistance in implementing this field if it is not present. |
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