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Web scraping is increasingly used to extract a website's content and data, often conducted through automated via bots and crawlers. For instance, competitors may target your site this way to retrieve content for various reasons. To discourage scraping of your Customer Self Service eCommerce Platform site, you can enable the Honeypot setting. This helps detect suspicious IP addresses and temporarily restricts them from accessing your site. Administrators can view the list of restricted IP addresses and remove them if needed. A suspicious activity report can be set up and automatically emailed to specific recipients to enhance monitoring.    

How it works

IP addresses are flagged as suspicious when they access a special trap route on your site. This route to a 'hidden' page will not be accessed through usual browsing or by legitimate purchasing customers/website visitors.         

Step-by-step guide

To enable and configure the setting,

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View restricted IP addresses list

All IP addresses that are restricted currently or in the past are listed in the Restricted IP Maintenance section of the Honeypot Settings screen.  They will remain in this list even when expired unless manually deleted. 

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To delete an IP address, tick its Delete checkbox, then Save or Save & Exit.

Send suspicious activity report

A scheduled task can be set up so that a suspicious activity report (CSV file) can be emailed to specific recipients at regular periods. The report will contain the following information:

• unexpected number of requests per time period for a given User is over a threshold,
• unexpected number of total requests for a set time period,
• and other custom data that can be queried.

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