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User Debtor Integration allows for 2-way integration between certain Website Users and PRONTO debtors. On your site, these For most sites that use this feature, Users are typically the B2C Roles but can be custom-defined B2B ones as well, depending on your business needs. The integration process ensures that when Website Users matching your User Debtor criteria register accounts, corresponding PRONTO customers will also be created. Likewise, new PRONTO debtor customers will trigger the creation of linked Website Users. Integration also extends to User and customer updates. For example, if a User changes their shipping address online, their linked PRONTO customer record will also be updated. |
User Debtor Integration is primarily of use to our clients with physical, brick and mortar shopfronts that use an ERP as well as online to maintain customer records. It ensures , e.g,, those with physical, brick and mortar shopfronts. The process is there to ensure customer experience is synchronised and consistent across the various retail channels. Order history is maintained, communication is uninterrupted, and data is always up-to-date. Depending on your website version, this feature can also be implemented to cater ensure that for Users who that are active in more than one Customer account so that , their User records are always updated against specific Customers.
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