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Overview

For example, let's say you sell apparel on your website. You've got a site sells apparel. There is one size guide for women's shirts, another for men's shirts, and one for kid's shirts. Ideally Ideally, you'd want to upload the PDF of the Women's Shirts each Size Guide just PDF just once, then associate every women's shirt with that file so that users could access it from the product page as they shop. Product Document Import allows you to do just that.it with all applicable shirts so that it can be accessed on their product pages. 

Step-by-step guide

Here's how to use Product Document Import. 

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Prepare your CSV file

1. If your document file(s) haven't already been uploaded to the CMS, do that first.
   Go to File Manager, select the Documents folder and navigate go to the correct sub-folder if required. Click Upload, browse to your document(s) and select to upload. 
   
   
   
2. Next, get your CSV file ready. You can download an example template on the import page, or there's also one here - product-document-example.csv.
   
   
3. Check your CSV file has 4 columns: 
   Column A - ProductCode: This is the product code you're editing documents for in this import.
   Column B - Label:  This is the label text the user will click on to access the document.  Example: "Size guide"
   Column C - Path:  This is the path to the document on your website. You need the folder path + file name. Example: "/Documents/Size-Guide-Womens.pdf"
   Column D - Tag:  This should be any tag(s) you want to associate with this product and file combination. You can use tags as a filtering device in the Product Documents widget on your product page.  
   
   If you have more than one tag for a product document, separate each one with a comma. Example: shirts, womens
   
   
   
4. Save your file in .csv format.
   
   
5. In the CMS, navigate go to Products & Categories → Product Document Import.
   
   

6. In the Default Tag dropdown, you can select one of your existing tags to use for this import.
   
   

   Warning
   If you choose not to nominate a default, you'll need to make sure the 'Tag' column is populated for every item on your spreadsheet.

   
   

7. Select the Import Type you're after: 
   Append - Adds documents to the products on the CSV file, but does not affect existing product docs  IMPORTANT- make sure there are no duplicate lines in the CSV file or that the product does not already have this file as this will result in duplicate document links in the product's page.
   Overwrite - Replaces existing documents on products in the file with the new documents specified. It will only do this where the tag on the existing document matches what is on your CSV file (or the default tag if none is specified on the spreadsheet). NOTE - Duplicate lines will be skipped and noted in the Import Log. We will not cancel the import.
   Delete - Removes all existing specified documents. Here you can choose to delete by tag (where there is a match), or by file path (where there is a match)
   
   

8. Click 'Select files' to browse to your saved CSV. Once you select the file, the import will begin automatically. 
   
   
9. Once complete, the Import Log will show the results of your import, and whether any errors were encountered. 
   

Additional Information

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Related help

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