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Excerpt
hiddentrue

Review all emails sent from the website, locate a particular email or re-send an email.


All emails sent from the website can be reviewed and resent in via the 'Email ReviewHistory' windowpage. This is handy if, for instance, a customer reports they have not received their confirmation emailsorder confirmation email. 
You can simply locate the email and trigger a re-send.

Step-by-step guide

  1. Login as an Administratorto the CMS.

  2. Navigate to 'Accounts' --> 'Emails' or 'Email Register' (/EmailNotificationRegister.aspx). 
    The screen Reporting → Email History
    • Non-BPD admin users should look in their Accounts or Settings menus for the 'Emails' page.

  3. The page will show all emails sent in the past 30 days. 
    Email Notification RegisterImage Modified 
  4. Use the paging arrows to browse, or search by keyword and/or date range.

  5. Use the 'Resend' button to resend an email to the original destination address, or specify an alternative email recipient.
    Resend Email 

 


Tiptip
titleClassic site admins:

If the 'Emails' /'Email Register' option page is not present under the Accounts or Settings menu, 'EmailNotificationRegister.aspx' may need to be added as a new menu item. See Adding Add a New Menu Item for instructions.

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