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Release or reject orders paid by EFT and BPAY. |
Orders paid by Direct Deposit (EFT) and BPAY will be placed on hold online until payment is confirmed. After payment confirmation, the orders must be released.
Step-by-step guide
To Release EFT/BPay Orders:
- Login as an Administrator.
- Navigate to 'Accounts' --> 'Release Payments' On your website, go to Accounts → Release Payments (ReleaseCustPayments.aspx).
- Filter the results by selecting 'EFT/Bpay Payments only' from the 'Transaction List' drop-down.
- Select the payment that has been received by ticking the box in the first column of the record.
- Repeat Step 4 3 for all verified payments.
- Click the 'Release Payments' link link at the bottom of the page.
For payments that have not been received (over a period of time), you can use the 'Reject Payments' option to remove them from this list.
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This site behaviour can be changed by turning on 'If you want orders to be integrated immediately without payment confirmation, enable Auto Integrate BPAY EFT Order Payments' under 'Settings' --> 'Orders' --> ' → Orders → Credit Cards'. When this setting is ticked, orders will be integrated immediately, without confirmation of payment. |
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