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  1. Go to UsersWebsite Users.

  2. Use the Search tool to find the user. A locked user will have an 'Unlock' button in their row. 

  3. Click the Unlock button. The User will be unlocked immediately. NOTE - This Unlock button will still display when if the lockout period has passed and the user has not re-logged in. 
Tip

The Unlock button is also displayed in the User's Edit User page


Related help

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