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Info
titleFor Set Up

This feature is available for version 4.17 and higher, and must be switched on and set up by Commerce Vision. To assist set up, the following information for each Override should be supplied: (i) the Role(s) and User(s) that will have access to the Override, and (ii) the Override fee range: minimum and maximum rate in percentage (%.)

This feature became available to sites using Braintree for credit card payments from 4.42+

Overview

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MultiExcerptNameFeature Overview

Credit Card Fee Override allows applicable default surcharge rates in the system to be overriden bypassed for payment of account invoices by nominated Roles and/or Users.  This feature is available for version 4.17 and higher, and must be switched on and set up by CV Support. 

Credit Card Fee Override is available for credit card payment of invoices by Role or User. Once set up, at the Pay Accounts page, an applicable user paying an invoice can enter a new percentage rate within a set range.  This feature assumes the following has been :

...

For example, an override can be set for the Accounts role and a discount on the credit card surcharge can be used for preferred Customers or to incentivise them to pay off outstanding invoices.  



Prerequisites

  • A default rate applicable to the user is active in the system

    for the customer

    (see Credit Card Surcharges)

  • (? credit card payment is processed by the appropriate eWay method.), and
  • payment of invoices by credit card has been turned on

     

    Expand
    titleHow does the user know there is an active surcharge in the system?

    In the Accounts Payment page, any charges applicable to the user will be displayed.  

    Image Added


  • Account payment by credit card is enabled in 'Settings'

    Expand
    title

...

  • Enable credit card payment for accounts

    To enable

...

  • payment of accounts by credit card:  

    1. In the CMS, navigate to Settings → Settings.

    2. Select the Orders tab.

    3. Select the Credit Cards tab.

    4. Set 'Allow Credit Card Payments (Moved to Setting Def)'  to Yes Both Order and Account Payment.

    5. Click Update.
Info
titleFor CV Set Up

 When the feature is set up by CV, you supply details about each Override: (i) the Role(s) and User(s) that will have access to the Override, and (ii) the override fee range: minimum and maximum fees (%).    


Process

When the Credit Card Override feature is switched onactive, in the Account Payment page will display  if the User or their Role has been set up for an override and the user selects to pay by credit card.

Below is a sample invoice with available payment options.

Sample InvoiceImage Removed

Notice if you start to enter a credit card number, the surcharge field appears and a 'Charges' line is added in the invoice .

Account Payment by Credit CardImage Removed 

Because the override is on, you can enter a fee (%) within the nominated range when the Override feature was set up. The extra charge will be calculated automatically and displayed in the 'Charges' line in the invoice. 

Related help

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("payment","surcharge","creditcard") and type = "page" and space = "KB"
labelscreditcard payment surcharge

Pay Accounts page, a valid user can override the default rate with one that is within the set Override range. 

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The user will notice that there is a 'Charges' line in the invoice. The amount charged is recalculated automatically if a new rate is applied.

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Additional Information

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MultiExcerptNameAdditional Info
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MultiExcerptNameFeature Title

Credit Card Surcharge Override

...

Minimum Version Requirements


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MultiExcerptNameMinimum Version Requirements

4.17, 4.170123


Prerequisites


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MultiExcerptNamePre reqs

--Must be set up by Commerce Vision.


Self Configurable


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MultiExcerptNameSelf Configurable

No


Business Function


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MultiExcerptNameBusiness Function

Payment Types


BPD Only?


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MultiExcerptNameBPD Only

No


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

Both


Ballpark Hours From CV (if opting for CV to complete self config component)Third Party Costs


Multiexcerpt
MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)Third Party Costs

n/a

Ballpark Hours From CV (in addition to any self config required)
Multiexcerpt
MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support

Third Party Costs
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MultiExcerptNameThird Party Costs

n/a

CMS Category
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MultiExcerptNameCMS Category

Settings → Settings



Related help

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("payment","surcharge","creditcard") and label = "accounts" and type = "page" and space = "KB"
labelscreditcard payment surcharge


Excerpt
hiddentrue

Allows  default surcharge rates in the system to be bypassed for payment of account invoices.