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Azupay PayID Implementation on CV ecommerce


Info
iconfalse
titleFor Order Payments Only

This

reference guide is only for

article relates only to single use PayID order payments.

It does not include

Azupay PayID currently cannot be used for account payments.

 The unique

Learn more: Azupay PayID

Azupay PayID & Orders

An Azupay PayID is a unique single use 'email address' generated at checkout for a specific payment

PayID that is

request for a specific order (number). The shopper copies the email address, logs into their bank account and makes a bank transfer for the order. Instead of entering your bank account details, they just have to enter the PayID email address. 


How CV ecommerce uses a PayID:  a PayID email address is always linked to a specific order

number. 

Learn more: Azupay PayID

PayID Attributes

  • randomly generated unique 'email' string
    • linked to a specific payment request for a specific order and exact amount
  • single-use (can only be used with one successful payment)
  • time-limitedmaximum active and default time by Azupay

    and payment amount for a one-off payment.


    Your store name, order and amount is displayed to payer after PayID is entered during online banking

    Image Added


    PayID Properties

    A PayID for order payment is:  

    • unique: 'email' string randomly generated by Azupay for a specific payment request tied to a specific order

    • single-use: can only be used once successfully before being deactivated

    • amount-controlled: payer entered bank transfer amount must match the payment request's 

    • time-limited: unused PayID will expire and be deactivated

      • Azupay's maximum and default expiry is 48 hours (2880 mins)

    default
      • CV ecommerce's default expiry is is 48 hours (2880 mins).

    This can be changed in Azupay settings but note that bank
      • NOTE - Bank security checks can delay payment completion

    . The PayID needs to
      • and a PayID must be active

    while waiting for the payer's bank to respond.  deactivation triggers:user selects the Cancel button
      • when the bank sends payment confirmation to Azupay. 

      • If a PayID is deactivated, payment is automatically rejected (refunded back to source) by Azupay.  

    • set to be deleted by certain events:

      • the user clicks Cancel on the Azupay popup during checkout

      • the user session times out (session time outs)

      
  • PayID has been used successfully
  • Azupay PayID ~ CV ecommerce Payment Flow

    Azupay PayID Email Flow 

    When each email is sent and what information is included in each one

    Related Resources

      • the PayID expiry date/time passes.




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    PayID & Order Payments

    When your customer selects to pay by PayID, the system sends Azupay a request that contains:

    • your Azupay client ID
    • the client transaction ID (order number) 
    • payment description (reference added in the Azupay dashboard about payment. Default: your business + order number)
    • payment amount

    Azupay's response contains the above and also:

    • the payment request ID
    • a unique PayID
    • request creation date and time
    • PayID expiry date/time
    • payment request status of 'WAITING'


    Info
    titleWhat is the Payment Request ID?

    Think of the PayID email address as a customer-facing tool. It lets a shopper pay for their order by bank transfer without the need to know or enter your full bank account details. In fact, they only see the PayID.

    But for official record-keeping as a payment method, a lot of other details are recorded. For your team and CV ecommerce's payment and order systems, it is important to know which PayID email address was used or not used for which order. It is possible for a shopper to have generated more than one PayID against an order. (Don't worry, only one PayID can be active againsts one order at any time.) And a PayID is eventually deregistered and deleted. Then there are the interests of other stakeholders invested in the payment transaction, i.e., Azupay, the payer's bank, your bank, etc.

    For each PayID generated, Azupay records a bunch of details that is or can be of use for payment, or later on if payment or non-payment needs to be traced. The Payment Request ID is the official record identifier name that keeps together all the details of a PayID email address. You can use it to officially track a PayID payment to an order. CV ecommerce also records the Payment Request ID as part of an order payment record.


    PayID Payment Tracking

    It is possible for more than one PayID to be generated per order. For example, the user selects to pay by PayID and the payment request generates a PayID. They click Cancel, automatically deactivating that PayID. They select PayID as payment again. A new PayID request is generated with a new PayID. 


    To track which payment request was used to pay for an order, it is best to track or verify payment using the Payment Request ID. This ID is always linked to a specific PayID and is included in any payment update sent or received by Azupay. In CV ecommerce, it is added in PayID payment notification emails to customers and as part of the PayID payment record on the Release Payments page.


    For full details of the PayID transaction and status, check the payment in the the Azupay Dashboard.

    Expand
    titleExample...

    Image Added


    PayID Payment Statuses

    Azupay marks one of these statuses against a generated PayID instance:

    • COMPLETE - the PayID was used to successfully pay for the order and Azupay has received confirmation from the payer's bank

      • NOTE - the PayID Payment Request record with 'complete' status also includes: completed date/time, amount received, payer entered reference (if any)  
    • WAITING - the PayID was generated against the order BUT Azupay has not yet received confirmation from the payer's bank AND the PayID has not expired. 

      • NOTE -  you can only delete a PaymentRequest that is in WAITING status

    • EXPIRED - no acceptable payment was received before the PaymentRequest expired
    • RETURN_IN_PROGRESS - a payment was received but is in the midst of being returned to the source account
    • RETURN_COMPLETE - the payment was returned to the source account

    PayID Emails

    The system provides four PayID customer notification emails that are auto-scheduled to send when certain payment events occur. Each updates the buyer with their PayID payment record and any status updates. You can also set these emails to be bcc'ed to relevant team members. 

    All emails include the PayID for internal tracking and payment enquiries by customers.  See: Azupay PayID Emails 

    Release Payments

    Coming soon

    Your team members can manually release or reject a PayID payment, or check its status by using the Release Payments feature. Search by receipt number or order/invoice number. Payment details include the Payment Request ID.

    Image Added 





    Related Resources

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