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Release or reject orders paid by EFT and BPAY. |
Orders paid by Direct Deposit (EFT) and BPAY will be placed on hold online until payment is confirmed. After payment confirmation, the orders must be released.
Step-by-step guide
To
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Release EFT/BPay
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Orders:
- On your website, go to Accounts → Release Payments (ReleaseCustPayments.aspx).
- Filter the results by selecting 'EFT/Bpay Payments Only in only' from the 'Transaction List' drop-down.
- Select the payments payment that have has been received by ticking the Checkbox on the left hand sideClick Release Paymentsthe box in the first column of the record.
- Repeat Step 3 for all verified payments.
- Click the Release Payments link at the bottom of the page.
For payments that have not been received (over a period of time), you can use
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the 'Reject Payments
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' option to remove
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them from this list.
Info |
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This behavior can be changed by turning on "If you want orders to be integrated immediately without payment confirmation, enable Auto Integrate BPAY & EFT Order Payments" under the Settings → Orders → Credit Cards Settings. When this setting is ticked, orders will be integrated straight away without confirmation of payment. |
Related
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help
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