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MultiExcerptName | Feature Overview |
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The Customer Self Service eCommerce Platform (from versions 4.01+) supports the use of a credit card authorisation / capture mode whereby the credit card is not charged until the goods are shipped. |
Advantages of using this method
The advantages of using this method are:
- The amount Amount charged to the card is exactly the same as the invoice value, as it is not charged until the card is charged only at the invoice print stage. This is handy for situations where back orders, product substitutions, or freight charging might happen.
- Fewer charge backs if goods can't be shipped.
- Customers prefer not to be charged until their goods ship.
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The disadvantages of using this method are:
- There is a A chance that authorisation to charge has expired by the time the goods are shipped, the authorisation has expired and the card can't be charged. The expiration time frame to expiry is generally 7 days for VISA and MasterCard, 14 days for American Express.
- The money is received by the merchant later than would be under the purchase set up where the Merchant receives money later than if card is charged on checkout.
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Minimum Version Requirements |
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MultiExcerptName | Minimum Version Requirements |
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| 4.01.00 |
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Prerequisites |
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| This method is currently only supported for customers using DPS Payment Express. The eWay payment gateway does not support this method. |
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Self Configurable |
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MultiExcerptName | Self Configurable |
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| No |
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Business Function |
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MultiExcerptName | Business Function |
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| Payment Types |
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BPD Only? | |
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B2B/B2C/Both |
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MultiExcerptName | B2B/B2C/Both |
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| Both |
| Ballpark Hours From CV (if opting for CV to complete self config component) | multiexcerpt | MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Contact CV Support | | Ballpark Hours From CV (in addition to any self config required) | Multiexcerpt |
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MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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Contact CV Support |
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Third Party Costs |
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MultiExcerptName | Third Party Costs |
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MultiExcerptName | CMS Category |
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| CMS Categoryn/a
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| CMS Category | |
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