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Role NameRole Description Intended Function
PUBLICPublic User - Not Logged InThis is usually the website's default role. When a user first arrives at the site, they operate under this role. There may be limited functionality with regard to ordering or limited site content available pre-login.
PUBLICRSelf Registered Casual User (B2C)

'Business to Consumer'

This is the default role for self-registered Public users. Standard B2C functionality includes: 

  • ordering
  • my favourites
  • order history / track & trace
  • user address maintenance 


CSSUserBusiness To Business User (B2B Default)

'Business to Business'

This is the default role for users associated with an organisation / customer code. This role has standard functions such as: 

  • ordering
  • my favourites
  • order history / track & trace
  • order templates
  • order imports
  • order approvals 
  • use of cost centres
  • use of multiple accounts
  • pay outstanding invoices ('Pay Account')
  • invoice reprints
  • account enquiry
  • user maintenance


AccountsAccounts Team (No Ordering)

This B2B role is intended for members of the Accounts team.

These users have administrative functionality such as:

  • pay outstanding invoices ('Pay Account')
  • invoice reprints
  • account enquiry
  • order history / track & trace
  • product browse
  • my favourites
  • user maintenance 

No add to cart or ordering functionality is present.  

CSSORDPurchasing Officer (No Accounts Access)

This B2B role caters for procurement activities. Here, the user has most of the standard B2B functionality such as: 

  • ordering
  • my favourites
  • order history / track & trace
  • order templates
  • order imports
  • order approvals 
  • use of cost centres
  • use of multiple accounts

However, Pay Account and Account Enquiry functions have been removed. 
AdministratorWebsite AdministratorThis role is intended for the Website Administrator. This user has access to site content, can create roles and maintain users, and can maintain system settings. 

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