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Excerpt
Customer Self Service features Track and Trace links for carriers that support this functionality on their own websites. This article describes the setup for those tracking links.

Tracking Link - Order History	Tracking link - Order Shipped Email
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Step-by-step guide

To Configure Carrier Track and Trace Links:

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Carrier Name	URL
Border Express	https://gateway.borderexpress.com.au/Home/QuickTrack/{0}
Couriers Please	http://www.4pod.com.au/track.php?key=IPD&track={0}
Simon National Carriers	http://www.simon.com.au/shippingDoc.aspx?value={0}

Star Track Express (DFE)

TNT Express	http://www.tntexpress.com.au/interaction/asps/trackref_detail.asp?id=DOMESTIC_TRACK.html&TextArea={0}
TOLL	https://online.toll.com.au/trackandtrace/showConnotes.do?connote={0}
WA Freight Group	https://portal.wafreight.com.au/pod/onlinepod.asp?references={0}
Australia Post (eParcel)	http://auspost.com.au/track/track.html?id={0}

Info

icon	false
title	Further Customisation

To change the text on the 'Track Order' button on the Order History screen:

Navigate to 'Content' --> 'Resources' (or 'Resource Maintenance')
Search for 'rcOrderSearchTrackLabel'
Click 'Modify'
Update the 'Resource Value' to the required value (the default value is 'Track Order').

To change the format of the tracking link:

In Resources, search for 'rcOrderTrackingLinkTemplate'
Click 'Modify'.
Update the 'Resource Value' to the required format.
The default format is '<a target="_blank" class="TrackOrder" href='{0}'>{1}</a>' . The first parameter (i.e. {0}) is the carrier-specific URL to call, and the second (i.e. {1}) is the button text configured above ('rcOrderSearchTrackLabel').

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