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Reset a user's password when they can't do it themselves. |
A web administrator Administrator may need to reset a users user's password when the user is unable to use the 'reset password' feature themselves.
Step-by-step guide
To set-up Set or update Change a Users User's Password:
- Login as an Administrator.
- From the 'User Maintenance' or 'Advanced User Maintenance' page.
- Select the user's record from the grid.
- Click on Modify which is located below the grid containing the users.
- In the Password field, enter the new password.
- In the Confirm Password field, enter the new password again.
- Click on OK to save the changes or Cancel to leave the user's details as is
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